![]() ![]() ![]() ![]() If you’re having issues using a webcam with Zoom on Windows 10, follow along to help resolve your issues.If you are experiencing issues with Dialer Video, we recommend you test your system by running our diagnostics test. Windows 10 Issues with Using a Webcam on Zoom Shut down the Lenovo Web Conferencing program.Type in “ Lenovo Web Conferencing” in the Windows search bar and launch the app.The solution is even simpler on Windows 7: Go to Lenovo Settings or download the app from the link above.If this mode stays on, press the camera button on your laptop and disable it. Open that app and select Hardware Settings, followed by Audio and Visual.Click on Lenovo Vantage or download it from the link.Here are the fixes for all modern Windows systems, starting with Windows 10: Lenovo computers sometimes have webcam issues when using the Zoom app. If none of the above help, read on for solutions from Zoom. Additionally, you can use the Troubleshoot feature to determine if there is something wrong with your webcam.On Windows computers, you can do this via the Device Manager. Another solution regarding the webcam is to remove (uninstall) the webcam from your device and give it a clean reinstall.You can use third-party software to download the update for you, or you can update it manually via the manufacturer’s site or Device Manager (on Windows). Next, you want to update your webcam driver if it isn’t up to date. Visit the official Zoom download page and select the Zoom app or extension suited for your device or browser. If the device is up to date, perhaps your Zoom app is outdated.Next, ensure your device has all the latest system updates installed.If restarting Zoom doesn’t help, try restarting your device. When an app is misbehaving, you should try restarting it immediately. ![]() Do This First When Troubleshooting Your Webcam on Zoom Here you’ll find tips for Windows, Mac, iOS, Android, and Linux. Stick with us until the end, as you can use some of the advice whenever your webcam isn’t working. ![]()
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